Privacy Policy
1. Overview
Alibi Ledger, LLC ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use the Trust Onion mobile app, website (trustonion.io), and related services (collectively, the "Services").
The Services enable families to verify each other's identity through time-based codewords, biometric-verified selfies ("Proofies"), and cryptographic key exchange. By using the Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Information You Provide
Account information (name, email, or other identifiers). User-submitted data, such as feedback, support requests, or uploaded content.
b. Automatically Collected Information
Device information (hardware model, OS, browser type). Log data (IP address, timestamps, and activity on the Service). Cookies or local storage identifiers.
c. Codeword Data
Codewords are generated locally on your device using a time-based algorithm. They are never transmitted to or stored on our servers. We have no access to your codewords.
d. Proofie Data
When you send a Proofie (a biometric-verified selfie with codeword overlay), the image and associated metadata (timestamp, location if enabled, cryptographic signature) are shared directly with your intended recipient. We do not store Proofie images on our servers.
e. Location Information
If you enable location features, your device may include location data in Proofies. This data is shared only with the recipient of the Proofie and is not stored on our servers.
3. How We Use Information
We use information to operate, maintain, and improve the Services, communicate with you (support, updates, security alerts), customize your experience, and comply with legal obligations and enforce our Terms of Service.
4. How We Share Information
We do not sell your personal information. We may share information only with trusted service providers under confidentiality agreements, when required by law, court order, or government request, or in connection with a merger, acquisition, or asset sale (with notice where required).
5. Data Retention
We retain personal information for as long as needed to provide Services, comply with legal obligations, or resolve disputes. You can delete your account and all associated data at any time through the app. When you delete your account, we remove your personal information from our systems within 30 days.
6. Security
We use commercially reasonable safeguards, including encryption and biometric authentication (Face ID, Touch ID) for key storage, to protect data. Codewords are generated locally and never leave your device. Private keys used to sign Proofies are stored on your device and protected by biometric authentication. However, no method of transmission or storage is completely secure.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. Contact us at legal@trustonion.io to exercise these rights.
8. Data Breach Notification
In the event of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable law.
9. International Data Transfers
Your data may be transferred and stored on servers outside your jurisdiction, including in the US. We ensure appropriate safeguards for such transfers, such as standard contractual clauses where required.
10. Third-Party Services
Our Services may link to external sites. We are not responsible for the privacy practices of those third parties.
11. Children's Privacy
Trust Onion is designed for family use. Children under 13 may use the app under parental supervision as part of a family group. We do not knowingly collect personal information from children under 13 without parental consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with a revised effective date.
13. Contact Us
If you have questions or concerns, contact:
Alibi Ledger, LLC
30 N Gould St Ste N
Sheridan, WY 82801
Email: legal@trustonion.io
Last updated: April 16, 2026